Description:
JOB DETAILS:
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UPS Freight, a leader in the LTL trucking industry, is currently seeking an Assistant Service Center Manager to plan, organize, manage, and direct all service center operations. This person oversees and is directly involved in all phases of the service center operation including, but not limited to, customer service, sales, customer interaction, and operations.
An Assistant Service Center Manager will be responsible to:
- Assist the Service Center Manager with the management and coordination of quality procedures including claims prevention, service, and customer interactions.
- Recommend and initiate personnel actions such as hiring, promotions, transfers, discharges, and disciplinary measures.
- Assist account managers in the identification, acquisition, and retention of customers.
- Prepare and implement action plans to ensure planned productivity and service goals are achieved
- Prepare and manage safety, security, and loss prevention procedures in accordance with Company, OSHA, and DOT guidelines.
Submit various financial and operational reports and action plans as directed Interpret, implement, and enforce Service Center Work Instructions and Company policies.
BASIC QUALIFICATIONS:
• Must be at least 18 years of age
• Must be a
• Must have high school diploma or equivalent
• Must have basic computer skills
• Willing to relocate based on business needs and future career development
Previous sales and operations experience in the transportation industry
OTHER CRITERIA:
Employer will not sponsor visas for position.
There is no relocation available for this position.
UPS is an Equal Opportunity Employer
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